1. Overview
These Terms and Conditions apply to all services provided by Class A Group Pty Ltd (trading as Class A Fix) (“Class A Fix”).
By requesting services, accepting a quote or proceeding with work, you agree to these Terms.
2. Nature of Services
Class A Fix provides a fully managed maintenance coordination service.
We arrange and manage qualified and licensed contractors to carry out maintenance, repair and installation works.
Class A Fix does not perform licensed electrical, plumbing or other regulated trade work.
3. Licensed Contractors
All regulated work is carried out by appropriately licensed and registered contractors.
These contractors are independent and responsible for the technical delivery of the work.
Where applicable, contractors will issue all required compliance certificates.
4. Responsibility for Work
The contractor performing the work is solely responsible for:
- Workmanship and quality
- Compliance with applicable laws and standards
- Site safety and safe work practices
- Certification and regulatory requirements
Class A Fix coordinates and manages the process but does not undertake, supervise or certify regulated work.
5. Quotes and Scope
Quotes are based on the information available at the time.
If additional work is required, this will be treated as a variation and may incur additional charges.
6. Pricing and Payment
- All prices are subject to GST unless stated otherwise
- Payment terms are as stated on the invoice
- Late payments may result in service delays or suspension
7. Access and Site Conditions
The client must provide safe and reasonable access to the site.
Delays caused by access issues, site conditions or third parties may result in additional charges.
8. Variations
Any work outside the agreed scope must be approved before proceeding, unless required for safety reasons.
9. Warranties and Defects
Workmanship issues relating to regulated work must be addressed by the licensed contractor who performed the work.
Class A Fix will assist in coordinating rectification where required.
Nothing in these Terms excludes rights under the Australian Consumer Law.
10. Liability
To the maximum extent permitted by law:
- Class A Fix is not liable for the performance or compliance of regulated work carried out by licensed contractors
- Responsibility for such work rests with the contractor performing the services
Class A Fix remains responsible for coordination and management services.
11. Delays and External Factors
Class A Fix is not liable for delays caused by:
- Contractor availability
- Site conditions
- Supply issues
- Events outside reasonable control
12. Cancellation and Rescheduling
Cancellations must be made with reasonable notice.
Late cancellations may incur fees where contractors have already been scheduled.
13. Contractor Details
Details of contractors engaged for specific works are available upon request.
14. Privacy
Personal information is handled in accordance with our Privacy Policy.
15. Changes to Terms
Class A Fix may update these Terms from time to time. The latest version will be published on our website.
16. Governing Law
These Terms are governed by the laws of Victoria, Australia.
17. Acceptance
By engaging Class A Fix, you acknowledge and agree to these Terms and Conditions.
18. Contact Information
For questions or clarification, clients may contact:
Email: info@classafix.com.au
