1. About This Policy
1.1 References to “we”, “our”, “us” and “Class A Fix” means Class A Group Pty Ltd T/As Class A Fix ACN 663 383 417 and including its employees, contractors, agents and assigns.
1.2 Class A Fix is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
1.3 We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
1.4 A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.
1.5 Please read this Privacy Policy carefully. When you provide personal information to us you will be deemed to have read and understood this Privacy Policy
2. What is Personal Information and why do we collect it?
2.1 Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect includes names, addresses, email addresses, phone and facsimile numbers.
2.2 This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.classafix.com.au, from your website, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable and from third parties. We don’t guarantee website links or policy of authorised third parties.
2.3 We collect your Personal Information for the primary purpose of providing our services to you.
2.4 You acknowledge that we may collect personal information about you from other organisations for the purpose of providing our services to you. All such personal information will be managed in accordance with the Privacy Act and this Privacy Policy.
2.5 The personal information which we may collect may include, but is not limited to, your name, phone number, company, role, email and postal address, business details, IP address and information regarding what pages of the Site are accessed and when.
2.6 You acknowledge that the personal information which we collect is reasonably necessary for us to provide our services to you, and that failure to provide complete and accurate information may prevent Class A Fix from providing our services to you.
2.7 You acknowledge that our server automatically collects information about your use of the Site. This “Navigational Data” includes the type of browser you are using, your IP address, the URL you have come from and the time spent at that URL, cookies and your domain type and server. We use this information to monitor your use of the Site.
2.8 We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
2.9 When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
3. Sensitive Information
3.1 Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
3.2 Sensitive information will be used by us only:
3.2.1 For the primary purpose for which it was obtained
3.2.2 For a secondary purpose that is directly related to the primary purpose
3.2.3 With your consent; or where required or authorised by law.
4. Third Parties
4.1 Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
5. Cross-Border Disclosure
5.1 Some of your personal information may be disclosed to overseas recipients. The likely areas, type of information disclosed, and likely recipients are indicated, so far as is practicable, in the table below;
|
Area |
Type of information |
Likely Recipients |
|
Middle East |
Information Held by Class A Fix |
Contractors and employees for the purpose of providing support to complete required projects in our business providing administration services. |
6. Use and Disclosure of Personal Information
6.1 We use personal information held about you for the primary purpose of providing our services to you.
6.2 Your Personal Information may be disclosed in a number of circumstances including the following:
6.2.1 Third parties where you consent to the use or disclosure; and
6.2.2 Where required or authorised by law.
7. Security of Personal Information
7.1 We hold personal information electronically in the Cloud, and may also hold personal information locally, including but not limited to on desktop computers, laptops and backup hard drives.
7.2 Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
7.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will take all reasonable steps to protect your personal information, we cannot guarantee the security of your personal information transmitted to us electronically and any transmission is at your own risk.
7.4 When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
8. Access to your Personal Information
8.1 You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
8.2 Class A Fix will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
8.3 In order to protect your Personal Information we may require identification from you before releasing the requested information.
9. Maintaining the Quality of your Personal Information
9.1 It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
10. Policy Updates
10.1 This Policy may change from time to time and is available on our website.
11. Privacy Policy Complaints and Enquiries
11.1 If you have any queries or complaints about our Privacy Policy please contact us at:
11.1.1 By mail: Level 10, 114 William Street, Melbourne VIC 3000
11.1.2 By email: info@classafix.com.au
11.1.3 By phone: 03 9063 1568
